Terms of service
Terms of Service
Last Updated: 15/02/2025
1. Introduction
Welcome to The Football League Store. By accessing or using our website, you agree to be bound by the following terms and conditions, which comply with English law. If you do not agree with any part of these terms, please do not use our services.
1. Terms of Service
General Terms
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These terms govern your use of our website and services, including purchasing products, account creation, and interactions with our customer support team.
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We reserve the right to modify these terms at any time. Continued use of the website constitutes acceptance of any updates.
Product Information & Availability
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We strive to ensure all product descriptions, images, and prices are accurate; however, errors may occur. If we discover an error, we will notify you as soon as possible and offer the option to reconfirm or cancel your order.
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All products are subject to availability. We cannot guarantee the availability of any item listed on our website.
Pricing & Payment
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All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.
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We accept payment by Visa, MasterCard, Visa Electron, Maestro, Switch/Solo, Delta, and American Express.
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If you wish to pay by another method, please email us at footleaguestore@gmail.com.
Authenticity of Signature
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All signed items are sourced from what we believe to be reliable outlets and are continuously checked for authenticity.
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Signed items do not come with Certificates of Authentication (COA) unless specified in the listing.
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If you are unsure, please contact us before purchasing.
2. Shipping & Delivery
What You Need to Know
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All orders will be processed within 3 working days of being placed.
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UK deliveries typically take 2-5 working days and require a signature upon receipt.
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If an item is lost in transit by Evri (formerly Hermes), your purchase is covered up to its full value.
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For international shipping outside of Europe, USA, Canada or Australia, please contact us before purchasing to ensure we can fulfil your order. Orders placed without prior confirmation may be cancelled.
3. Returns & Refund Policy
Brand New Items
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Returns are accepted within 28 days of delivery.
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Returns must be at the buyer’s expense unless otherwise discussed.
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Items must be returned in the same condition they were received.
Pre-Loved Items
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Returns will not be accepted under the Consumer Rights Act 2015, unless the item is incorrectly listed or not fit for purpose.
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Any disputes will be handled on a case-by-case basis in compliance with consumer rights regulations.
4. Privacy & Cookie Policy
Trust Us with Your Information
This privacy policy sets out how The Football League Store uses and protects any information you provide when using this website. We are committed to ensuring your privacy is protected in compliance with UK GDPR and the Data Protection Act 2018.
What Information We Collect
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Contact details, including email address
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Demographic information, such as postcode, preferences, and interests
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Other information relevant to customer surveys and/or offers
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We do not store or share credit/debit card information.
How We Use Your Information
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Internal record-keeping and service improvement
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Promotional emails about new products, special offers, or other relevant information (if consent is given)
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Customer support and market research
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Customisation of the website according to your interests
Security Measures
We have implemented physical, electronic, and managerial procedures to safeguard the information we collect online.
Controlling Your Personal Data
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You can opt out of direct marketing at any time by contacting us.
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We will not sell, distribute, or lease your personal information to third parties unless required by law.
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You have the right to request details of personal data held under the UK Data Protection Act 2018.
For more information or to request your data, email us at footleaguestore@gmail.com.
5. Legal Compliance & Age Restrictions
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This agreement is governed by English law.
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Any disputes will be resolved in UK courts.
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If you are under 18 years old, you must obtain parental or guardian consent before making a purchase.
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By continuing with a purchase, you confirm you have received this consent.
Contact Us
📧 Email: footleaguestore@gmail.com
📍 Address: 1 Grassingham End, Chalfont St Peter, Buckignhamshire, SL9 0BP
Thank you for shopping at The Football League Store!